You’ll get this error message when you don’t have access to the Profile service or Inbox in the app. This service is not currently available to you It may stop you from using some of the app’s features, including taking photos of documents to upload. You’ll get this message if your device’s memory is full. This is a security measure to protect your information. You’ll get this when your device is inactive for 15 minutes or more. If you still get the error message, read about customer service changes. You can also check your signal or wireless connection.Ĭheck the App Store or Google Play for version updates. The app only works with version 4.2 and above. If you have an Android device and you get this alert, you can update your device. To find out your version, go to Settings > General > About. The app only works with version iOS 8 and above. If you have an Apple device and you get this alert, you can update your device. This service is unavailable, please try again later
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